LIFEBACK

FAQ's

Frequently Asked Questions

DOES LIFEBACK TAKE INSURANCE?

Yes. LifeBack accepts most insurance plans with out-of-network benefits. To verify your benefits and any payment responsibility, please speak with one our intake coordinators, at 609-482-3701!

DOES LIFEBACK ACCEPT MEDICARE OR MEDICADE

No, LifeBack does not accept Medicaid or Medicare coverage.

DOES LIFEBACK OFFER INPATIENT CARE?

No, LifeBack offers only outpatient services. If our clinical team finds that a patient requires a higher level of care or a type of care that is outside our scope of practice, we will ensure that you have referrals and resources to point you in the right direction.

DO YOU TREAT CHILDREN?

LifeBack treats all individuals ages 7 and up, with a variety of mental health, substance use, and/or psychiatric needs.

CAN I CALL FOR INFORMATION WITHOUT BOOKING AN APPOINTMENT?

Absolutely! Our awesome intake team and administrative staff will gladly answer any questions you may have about our services! Please don’t hesitate to reach out at 609-482-3701.

HOW LONG DOES IT TAKE TO SCHEDULE AN APPOINTMENT WITH A PROVIDER?
While it is difficult to give an exact estimate, here is some information that may help. Scheduling times often depend on patient census as well as any scheduling restrictions or provider preference you may have. Special requests, such as Saturday appointments, can take a little longer, however we work as diligently as possible to accommodate all scheduling needs and support you in resolving any scheduling barriers. You will be seen by a therapist first, and then schedule an appointment with a doctor or advanced practice nurse (nurse practitioner).
WHAT ARE THE COMMON DIAGNOSES LIFEBACK CAN TREAT?
Our skilled clinical staff are licensed and qualified to treat a wide range of mental, behavioral, and substance use disorders. While this is not a comprehensive list of typical diagnoses we treat, these are the ones we see on daily basis:
  • Anxiety-Related Disorders
  • Attention Deficit/Hyperactivity Disorder (ADHD)
  • Depressive Disorders
  • Mood Disorders (Bipolar (Disorder)
  • Posttraumatic Stress Disorder (PTSD)
  • Substance Use

DO YOU HAVE TO BE A CURRENT PATIENT TO ATTEND GROUP THERAPY?

While some of our group therapies are designated specifically for current patients, we do offer a few specialty groups open to the public! Please check our Group Therapy page (under Programs) to see which groups may be of interest to you!